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Visitor Spending Is Not the Same as Local Prosperity

Writer: Dave Gregorio
Dave Gregorio
Sep 18
5 min read

Tourism and outdoor recreation can bring significant new money into a community. The more important economic-development question is how much of that value stays local—strengthening businesses, wages, careers, and community capacity after the visitor goes home.

New Mexico is succeeding at attracting visitors and growing outdoor recreation. The next challenge is making sure that growth translates into durable local prosperity.

Visitor spending is an important measure, but it is not the same thing as locally retained value. A dollar spent in Santa Fe can support a locally owned outfitter, a local guide, a neighborhood restaurant, and another local supplier—or it can leave the community quickly through outside ownership, purchasing, or distribution channels.

Within the No Margin, No Mission framework, the goal is not simply more activity. It is a stronger local economic engine. The broader From Margin to Mission model depends on that engine because workforce opportunity, access, stewardship, and systems change all become more durable when more of the value created by outdoor recreation stays in the community creating the experience.

New Mexico Has Plenty of Economic Activity to Work With

New Mexico recorded $8.8 billion in direct visitor spending in 2024, its third consecutive record year. Visitors spent $2.8 billion on lodging, $2.1 billion on food and beverage, $1.4 billion on retail, and $1.1 billion on recreation and entertainment. Tourism supported an estimated 95,212 jobs and generated $839 million in state and local taxes. (New Mexico)

Outdoor recreation itself contributed $3.6 billion in value added to New Mexico’s economy in 2024 and supported 31,454 jobs, according to federal data released by the state in March 2026. (NM Economic Development Department)

Santa Fe sits directly in the middle of that opportunity. A City-commissioned analysis using Tourism Economics data reported approximately $1.2 billion in direct visitor spending in Santa Fe County in 2023, up from roughly $1 billion in 2019. (Santa Fe, NM)

Those are strong numbers. But economic-development leaders should ask a second question immediately after hearing them:

How much of that spending creates durable value for locally owned businesses and local workers?

The Difference Between Spending and Retention

Imagine two visitors each spending $500 during an outdoor trip.

One books directly with a locally owned guide, eats at a local restaurant, purchases gear from a local shop, and spends money with other locally rooted businesses.

The other spends the same amount, but more of the transaction flows through companies, platforms, suppliers, or ownership located elsewhere.

Both generated $500 in visitor spending. The local economic outcomes can be very different.

This is not an argument against national companies, outside visitors, or booking platforms. Each can play a useful role in bringing demand to a destination. It is an argument for measuring what happens after the initial transaction.

For communities serious about economic readiness, the useful metric is not only visitor spending.

It is local value retention.

Local Businesses Are the Conversion Mechanism

Public lands, trails, rivers, cultural assets, and destination marketing attract people. Local businesses convert those visitors into community income.

New Mexico already has evidence of how this works. Headwaters Economics studied trail use in Cibola and McKinley counties and found roughly 33,000 visitor trail trips annually. Those visitors generated an estimated $1.7 million in spending at local businesses, $249,000 in labor income, and $127,000 in state and local tax revenue. (Headwaters Economics)

The important part of that analysis is not simply that people used the trails. Researchers connected recreation to business spending, wages, and tax revenue.

Whitefish, Montana provides another example. Research found that visitors using the Whitefish Trail generated approximately $3.6 million in spending, supporting 68 jobs and $1.9 million in labor income. (Headwaters Economics)

That is the shift outdoor communities should pursue: from counting users to understanding how recreation strengthens the surrounding economy.

No Margin, No Mission Starts With Who Captures the Margin

Local value retention is directly connected to No Margin, No Mission.

A thriving outdoor economy needs profitable local operators—not simply high visitor counts. When a locally rooted business earns adequate margin, that margin can fund better wages, equipment, training, insurance, marketing, year-round employment, youth placements, community-access programs, and stewardship.

When the local operator captures too little value, those benefits weaken even if visitation is rising.

This is why communities should pay attention to the entire outdoor-recreation value chain: discovery, booking, transportation, guiding, equipment, lodging, food, retail, and follow-on experiences.

Every point in that chain represents an opportunity either to retain more economic value locally or allow it to leave.

The goal is not economic isolation.

It is intentional local participation.

Santa Fe Can Design for Greater Local Capture

Santa Fe already has many of the ingredients: a globally recognized tourism brand, a strong lodging and hospitality sector, exceptional public lands, local guides and outfitters, and a growing outdoor-recreation identity.

The next step is making the connections between them easier.

Hotels should be able to refer guests confidently to local outdoor operators. Visitors should be able to discover and book authentic local experiences without friction. Small outfitters should have access to professional marketing, reservation technology, mentoring, and partnerships that would otherwise be difficult to build individually.

Workforce programs should prepare local people for the jobs created by that demand. And public investments in trails and recreation infrastructure should include an economic-development strategy for nearby businesses positioned to serve users.

Research on the Northern Forest Canoe Trail found that communities with established lodging, restaurants, and tourism infrastructure near the trail received the largest share of economic impact. The recreation asset created the opportunity; business capacity determined how much of the opportunity was realized. (Headwaters Economics)

That lesson applies directly to Northern New Mexico.

Measure the Money After It Arrives

A more useful outdoor-economy scorecard would track more than total visitor spending.

It should also ask:

  • How much visitor spending reaches locally owned businesses?

  • How many local jobs and how much local labor income are created?

  • Are outdoor businesses becoming more financially durable?

  • Are visitors purchasing multiple local experiences rather than a single transaction?

  • Are public investments producing measurable business activity around the assets being funded?

These measures would not replace traditional tourism metrics. They would make them more useful.

The objective is to understand whether growing demand is creating a stronger local economy—or simply more transactions.

Key Takeaways

  • Record visitor spending is valuable, but spending alone does not measure local prosperity.

  • Local businesses convert outdoor assets and visitor demand into wages, jobs, and community capacity.

  • No Margin, No Mission requires attention not only to whether margin exists, but whether local outdoor professionals capture enough of it to remain healthy.

  • Communities can improve local value retention by intentionally connecting tourism, lodging, outdoor operators, workforce programs, and infrastructure investments.

  • Outdoor-economy measurement should include local business revenue, labor income, jobs, and business durability alongside visitation and total spending.

What’s Next

Santa Fe should begin treating local value retention as an explicit economic-development objective.

Start by mapping the visitor journey—from deciding to visit Santa Fe through booking lodging, choosing activities, eating, shopping, and returning home. Identify where locally owned businesses participate, where the handoffs are weak, and where spending leaves the local ecosystem unnecessarily.

Then strengthen the connections: hotel-to-outfitter referrals, easier local booking, cooperative marketing, workforce pipelines, and shared business services that allow small outdoor operators to compete professionally without losing their local character.

The goal is not simply to attract more visitors.

It is to make every appropriate visitor dollar work harder for the community.

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